1. What kind of information do we collect?
Purchases: If you purchase tickets or NFTs via the website we will collect your wallet address, IP location details, analytical data, and payment details.
2. What do we do with information we collect?
Third party processors: As is indicated below, we may use third party platforms and processors to deliver process applications, tickets sales, payments, and any request to update your data contact preferences. In using these third parties, we are pursuing our legitimate interest to use third party technology to achieve greater efficiency within our organisation. To balance our interests against yours, we enter into legally binding contractual arrangements with these third parties and take steps to ensure these third parties maintain appropriate technical and organisational measures to keep your personal information secure.
Purchases: If you buy a ticket, or make a purchase via the website we will use the information provided to fulfil your order. We use a third party system to process your purchase and take payment.
Online activity: The information that we obtain about your device helps us to monitor the website and keep it secure. The cookies we use tell us how you use the site and what pages you have visited. In pursuing these activities, we use our legitimate interest of monitoring and improving the performance of the site, and its security, to help us understand more about our customer’s interests and preferences and to inform our marketing strategy. Some of these cookies are used for remarketing purposes and, if you agree, will be used to send you tailored advertisements. For more information, see “Cookies” below.
For all kinds of information collected: Please make sure that all personal details you provide are accurate and up to date, and let us know about any changes. Please get consent first before giving us anyone else’s information.
The nature of Snippets means we often work in partnership with other organisations, however, we will not share your information with any other organisation unless we have your permission first, or we have a legitimate interest or legal requirement to do so.
We may also use your information to carry out analysis and research to improve our sites, applications and activities, customise our website and its content to your particular preferences, notify you of any changes to our website or to our activities that may affect you, to prevent and detect fraud and abuse, and to protect other users.
However you choose to engage with or support Snippets, we may retain your information for our own legitimate business interests for statistical analysis purposes, in order to review, develop and improve our business activities. In this situation, we will only keep any personal information if it is necessary to do so, and will always put in place appropriate technical and administrative safeguards, including where possible anonymising or minimising the personal information retained.
We use a third party to provide cloud based data security, storage and disaster recovery service to backup data that we hold.
3. How long will we keep your information for?
General principle: We will only keep any personal information that you provide to us for as long as is necessary to fulfil the purpose for which you gave us the information. We will securely delete information when it is no longer needed for that purpose, as explained in more detail below.
Purchases: If you buy a ticket via this site or via other Snippets websites and applications, we will also keep your information on our customer database for analytical purposes.
Consent: We keep records of consent, and any withdrawal of consent, on our files for as long as your personal information is being used in-line with that consent and for a period of 6 years after the consent is withdrawn (unless otherwise requested by you).
Processing for statistical analysis purposes: This type of processing will only be undertaken whilst we retain your personal information in line with the principles explained above.
4. Who else has access to your information?
We may share your information with our partners and companies who help us to operate this site, and, if you buy a ticket or indicate interest in any other activity detailed on the site, we may share your details with the companies/organisations and individuals who help us to operate the marketing, applications and other activities. Our legal basis for doing this is to pursue our legitimate interest of being able to work collaboratively with other organisations to operate and administer the activity. Some of these organisations may process your information in countries outside Australia, where data protection laws are not the same as in Australia. Rest assured that we will always ensure any transfer of your personal data for which we are responsible is subject to appropriate security measures to safeguard your personal data. Where transfers are necessary to countries where data protection has not yet been declared to be adequate, we rely on GDPR Article 49(1)(c) (as enacted into Australian law) for these transfers. Full details of these organisations, confirmation of where they would process your personal information, and details of the steps we have taken to safeguard your personal data will be provided as part of the online data collection process.
We may share your information within the Gorgeous group of companies, for the purposes of managing the event, grant or activity. Snippets currently provides all support and services for its subsidiary companies, therefore, our legal basis for sharing your information is to pursue the legitimate interests of shared resources and management reporting between the companies within the group. Our group companies will not process your data outside the UK unless we notify you otherwise.
This site uses a variety of types of cookies. Some are strictly necessary to enable you to move around the site or to provide certain basic features, such as logging into secure areas.
We also use third party tracking cookies for remarketing, including Google Adwords. These third parties help us to send you tailored advertisements about Snippets that we think may be of interest to you, based on what parts of the Snippets websites you have viewed. The advertisements will be shown to you on other search results pages, or on sites within Google’s or any other third party display network. We do not collect any identifiable information through the use of these third party remarketing services.
If you do not wish to receive such advertisements, then you can adjust your preferences using our cookie preferences tool. For more information on how Google uses advertising cookies, and to manage your settings and opt-out of these features on the Google support website.
We take steps to protect your personal information and follow procedures designed to minimise unauthorised access or disclosure of your information. If you have a password for an account on this site, please keep this safe and do not share it with anyone else. You should also not allow anyone else to log in using your details. You are responsible for all activity on your account and must contact us immediately if you are aware of any unauthorised use of your password or other security breach.
7. Contacting us, exercising your rights and complaints
You are legally entitled to know what personal information we hold about you and how that information is processed, which includes the right to:
- ask us to correct any mistakes in your information which we hold
- ask us to delete your personal information
- ask us to stop using your personal information or restrict how we can use it, for example if you feel it is inaccurate or no longer needs to be used by Snippets
- to object to us using of your personal information
- to object to any automated decision making that we may do using your personal information
If you wish to know what information we hold about you, or wish to exercise any of your other rights as detailed above, or have any complaint about how we are using your personal information, then please email us using firstname.lastname@example.org and provide enough information to identify yourself (e.g. name and address or any registration details).
If our information is incorrect or out of date, please provide us with enough information to allow us to update it. If you want us to delete, restrict or stop using any information we hold about you, please specifically confirm the reasons why you are asking this. If you are unhappy with how we are using your information, again please explain to us the reasons and we will investigate the matter.
Dated: 19 Jan 2022